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For more information about your rights and your children's rights in the current context, see the FAQs and resources on the page Your rights and COVID-19. Please note that all of our services continue to be offered online or by phone, even though all staff members are teleworking.

Your rights and COVID-19
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    Your rights in juridical acts (contracts, insurance policies)

    Everyone has the right to be treated equally when entering into a legal agreement (known in Québec as a juridical act).

    This means that you cannot be discriminated against or harassed when negotiating or signing agreements like:

    • leases
    • employment agreements
    • collective agreements
    • wills
    • insurance or pension contracts
    • employee benefit plans; retirement, pension or insurance plans

    This right to equal treatment is guaranteed by the Charter of Human Rights and Freedoms.


    In agreements for insurance, pensions, employee benefits or retirement: Differentiation on the basis of age, sex or civil status is non-discriminatory if this information is used to evaluate risk.

    For example, an insurance company may ask you questions about your age and sex to determine your premiums.

    • Examples of discrimination in juridical acts

      • A school board refuses to rent unused school space to a LGBTQ advocacy group
      • A company’s collective agreement gives more benefits to the children of directors than to the children of other employees
      • When renting to a single parent a landlord requires at least two people to sign the lease
    • What can you do in cases of discrimination?

      If you have experienced discrimination, confirm whether you can file a complaint with the Commission:

      • by learning about the prohibited grounds for discrimination that apply to your case
      • by visiting our File a complaint page

      Prohibited grounds

      File a complaint

    This video explains the rights protected in juridical acts in American Sign Language (ASL)