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The Commission is carrying out a public survey since January 23, 2023. This official survey conducted by SOM, a marketing research firm, aims to measure the quality of some of our services. If you have used our services, you may receive an online survey.

Your rights in juridical acts (contracts, insurance policies)

Everyone has the right to be treated equally when entering into a legal agreement (known in Québec as a juridical act).

This means that you cannot be discriminated against or harassed when negotiating or signing agreements like:

  • leases
  • employment agreements
  • collective agreements
  • wills
  • insurance or pension contracts
  • employee benefit plans; retirement, pension or insurance plans

This right to equal treatment is guaranteed by the Charter of Human Rights and Freedoms.


In agreements for insurance, pensions, employee benefits or retirement: Differentiation on the basis of age, sex or civil status is non-discriminatory if this information is used to evaluate risk.

For example, an insurance company may ask you questions about your age and sex to determine your premiums.

  • Examples of discrimination in juridical acts

    • A school board refuses to rent unused school space to a LGBTQ advocacy group
    • A company’s collective agreement gives more benefits to the children of directors than to the children of other employees
    • When renting to a single parent a landlord requires at least two people to sign the lease
  • What can you do in cases of discrimination?

    If you have experienced discrimination, confirm whether you can file a complaint with the Commission:

    • by learning about the prohibited grounds for discrimination that apply to your case
    • by visiting our File a complaint page

    Prohibited grounds

    File a complaint

This video explains the rights protected in juridical acts in American Sign Language (ASL)