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COVID-19

For more information about your rights and your children's rights in the current context, see the FAQs and resources on the page Your rights and COVID-19. Please note that all of our services continue to be offered online or by phone, even though all staff members are teleworking.

Your rights and COVID-19
Fast results

    How the Commission intervenes

    When you file a complaint or request intervention, the Commission assists you in a variety of ways.

    We process your file

    If we are able to accept your complaint or request for intervention, we open a file.

    We help you resolve disputes through mediation

    Mediation is always our first suggestion for resolving a dispute. You may request mediation at any point while we are processing your file.

    Mediation

    We investigate

    After evaluating your file, the Commission may decide to carry out an investigation.

    We represent you in court

    Following the investigation, the Commission may decide to represent you before the Human Rights Tribunal. We may also decide not to represent you, for certain reasons.

    Court representation

    Commission staff members explain the various steps
    involved in processing a complaint of discrimination or harassment.