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    How the Commission intervenes

    When you file a complaint or request intervention, the Commission assists you in a variety of ways.

    We process your file

    If we are able to accept your complaint or request for intervention, we open a file.

    We help you resolve disputes through mediation

    Mediation is always our first suggestion for resolving a dispute. You may request mediation at any point while we are processing your file.

    Mediation

    We investigate

    After evaluating your file, the Commission may decide to carry out an investigation.

    We represent you in court

    Following the investigation, the Commission may decide to represent you before the Human Rights Tribunal. We may also decide not to represent you, for certain reasons.

    Court representation