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    People with a disability

    People with a disability have the same rights and freedoms as everyone else.

    As a person with a disability, the Charter protects you in your interactions with:

    • organizations
    • service providers
    • government institutions

    It also protects you in your private relationships, such as those with your family members.

    Universal accessibility

    All public places (including businesses and institutions, like schools and libraries) should aim for universal accessibility.

    This means adapting their physical environment, as well as their operations and customer relations so that everyone can access all their services.

    Universal accessibility is a principle that applies to the entire population, including people with functional limitations. It is a way of guaranteeing that everyone can exercise their right to equality.

    Learn more

    • Accessibility of businesses and other public places (Report) (French only)
    • The rights of students with special needs (Thematic page) (French only)
    • Guide dogs and service dogs: helping people with disabilities (Leaflet)

    All our publications, training and other resources on disability as a prohibited ground for discrimination.

    Resources on disability