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The Charter of the French language and its regulations govern the consultation of English-language content.
September 1, 2023

Leaflet | Mediation : A Free and Professional Dispute Resolution Service

This leaflet introduces the Commission's mediation service for handling complaints amicably. It presents the advantages and steps of the mediation process, as well as examples of agreements reached thanks to this free service offered to the parties. 

You can print this leaflet (format: 14 x 8.5 inches) or order it to be sent to you by regular mail.

The information contained in this brochure is also available in HTML format, on the Mediation page of this website.