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Respond to reasonable accommodation requests

Are you an employer, manager or service provider who has received a reasonable accommodation request?

We can help you understand your obligations and process the request.

Reasonable accommodation is a way of putting an end to discriminatory situations that involve disability, religion, age or any other ground for discrimination that is prohibited by the Charter.

Reasonable accommodation is a duty. You must actively look for solutions so that your employees, customers and service users can fully exercise their rights.

Learn more about reasonable accommodation

Online tools

Learn about properly processing and responding to reasonable accommodation requests:


Advisory service 

To get information by phone:

514 873-5146 or 1 800-361-6477, extension 4

Our advisory service page