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Human rights

I want to file a complaint (Human Rights) | CDPDJ

I want to file a complaint

I want to file a complaint

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Can I file a complaint?

You may file a complaint if you believe that:

  1. You are a victim of discrimination, harassment based on one of the grounds prohibited by the Charter or exploitation (in the case of elderly or disabled persons)
    AND
    This situation prevents you from fully exercising your rights in one of the areas protected by the Charter
  2. You are a victim of discrimination in employment on account of a previous conviction
  3. You are a victim of reprisals because you filed a complaint or you have been involved in an investigation by the Commission

Who can file a complaint?

  • Any person or group of persons who believe they have been a victim of discrimination, harassment or exploitation
  • Any civil or human rights advocacy group, on behalf of one or more victims
  • Any person (family member, friend, neighbour, volunteer, or other) who witnesses a situation of exploitation or discrimination toward an elderly or disabled person

The victim’s written consent is required, except in cases of exploitation of an elderly or disabled person. In such cases, the Commission may take action without the consent of the victim, if this consent is impossible to obtain.

How do you file a complaint?

Contact us to see if you can file a complaint. If so, we will help you laying your complaint. You can:

  • Contact us by telephone at 1-800-361-6477
  • Write to us by regular mail or e-mail.

How to contact us

Advice for filing a complaint

Be prepared to provide us with the following information:

  • important date(s)
  • names and contact information of witnesses, if any
  • facts, actions, comments/remarks or other indications relating to the non-respect of your rights
  • other remedies you may have pursued for the same facts (for example, the Local Complaints Commissioner, the Québec Ombudsman, a court)
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Did you know?

  • All the Commission’s services are free of charge.
  • A person of your choice can accompany you at each step of the process.
  • All information provided to the Commission is confidential. Only the parties concerned are informed of the complaint, unless the parties agree otherwise.