Navigate Up
Sign In

Human rights

I want to file a complaint (Human Rights) | CDPDJ

I want to file a complaint

I want to file a complaint

  • IMPRIMER LE DOCUMENT.
  • Les deux prochains liens contiennent des informations qui ne respectent pas les standards sur l'accessibilité du Web du gouvernement du Québec.
  • Partager sur Facebook.
  • Partager sur Twitter.

Can I file a complaint?

You may file a complaint if you believe that:

  1. You are a victim of discrimination or harassment based on one of the grounds prohibited by the Charter
    AND
    This situation prevents you from fully exercising your rights in one of the areas protected by the Charter
  2. You are a victim of discrimination in employment on account of a previous conviction
  3. You are an elderly or a disabled person victim of exploitation
  4. You are a victim of reprisals because you filed a complaint or you have been involved in an investigation by the Commission

Who can file a complaint?

  • Any person or group of persons who believe they have been a victim of discrimination, harassment or exploitation
  • Any civil or human rights advocacy group, on behalf of one or more victims
  • Any person (family member, friend, neighbour, volunteer, or other) who witnesses a situation of exploitation or discrimination toward an elderly or disabled person

The victim’s written consent is required, except in cases of exploitation of an elderly or disabled person. In such cases, the Commission may take action without the consent of the victim, if this consent is impossible to obtain.

When to file a complaint?

File a complaint as soon as possible.

  • No later than 3 years after the facts
  • OR
  • No-longer than 6 months after the facts, if the situation involves a police service or a municipality.

Please note that the Commission may decide not to deal with a complaint if the event took place more than 2 years after the facts.

How do you file a complaint?

There are currently two ways to file a complaint:

  1. Fill out the Complaint form
    Send us the signed form by :

    • E-mail: plainte@cdpdj.qc.ca
    • Fax: 1 888 999-8201
    • Postal mail: 360, rue Saint-Jacques, Montréal (Québec) H2Y 1P5

    IMPORTANT !

    • Only send us your form, do not include any other document
    • A member of our staff will contact you when your complaint is processed
  2. Call 438 220-1097 to leave your name and phone number in the voice mailbox. A member of our staff will contact you.

Advice for filing a complaint

Be prepared to provide us with the following information:

  • important date(s)
  • names and contact information of witnesses, if any
  • facts, actions, comments/remarks or other indications relating to the non-respect of your rights
  • other remedies you may have pursued for the same facts (for example, the Local Complaints Commissioner, the Québec Ombudsman, a court)
​​​​​​​​​​​​​​ ​​
  • IMPRIMER LE DOCUMENT.
  • Les deux prochains liens contiennent des informations qui ne respectent pas les standards sur l'accessibilité du Web du gouvernement du Québec.
  • Partager sur Facebook.
  • Partager sur Twitter.

Complaint form

Here is the form you must complete and sign to file a complaint

Complaint form

 

Did you know?

  • All the Commission’s services are free of charge.
  • A person of your choice can accompany you at each step of the process.
  • All information provided to the Commission is confidential. Only the parties concerned are informed of the complaint, unless the parties agree otherwise.
​​